Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be longer during holidays, promotional events, or periods of high demand.

You will receive an order confirmation email after placing your order. Once your order has shipped, we will send you a shipping confirmation email with tracking information when available.

Shipping Destinations

We ship to the destinations available at checkout. Shipping availability may vary depending on the product and destination.

If your destination is not available at checkout, please contact our customer support team for assistance.

Shipping Times

Estimated delivery times depend on the destination, shipping method, customs clearance, and local carrier operations.

• Domestic orders: Estimated delivery times are shown at checkout when available.

• International orders: Delivery may take longer due to customs inspections, local holidays, or transportation delays.

Any delivery dates or timeframes provided are estimates and are not guaranteed unless expressly stated otherwise.

Shipping Costs

Shipping fees are calculated and displayed at checkout before you complete your purchase, unless free shipping is explicitly offered.

Any applicable shipping promotions will be subject to the terms stated at the time of purchase.

Order Tracking

When tracking is available, we will provide tracking details by email after your order ships. Tracking updates may take several business days to appear.

If your tracking information has not updated for an extended period, please contact our customer support team.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility.

Customs processing may also affect delivery times.

Shipping Delays

Delivery may be affected by weather, customs inspections, carrier disruptions, public holidays, or other circumstances beyond our reasonable control.

If an order experiences a significant delay, please contact us so we can help investigate with the carrier.

Incorrect Address

Please ensure that your shipping address is accurate and complete when placing your order.

If you need to correct your address, contact us as soon as possible. We cannot guarantee changes after an order has entered processing or shipped.

Additional shipping charges may apply if a package must be reshipped because of an incorrect or incomplete address provided by the customer, subject to applicable law.

Lost, Damaged, or Missing Packages

If your package appears to be lost, arrives damaged, or is marked as delivered but cannot be located, please contact us with your order number and any relevant details.

We will review the issue and work with the shipping carrier where appropriate. Any resolution will be handled in accordance with our applicable policies and consumer protection laws.